Some intriguing research has recently revealed that people must notice change before they remodel their predictions and expectations....

Within minutes of a power outage in Wellington today, punters were speculating on the reasons. Power began being restored after two...

The Nurses union has waged an excellent public campaign during its pay negotiations, but it got beaten by the “first to a number” trick....

The controversy over origin of World’s fashion wear shows us the two major factors necessary for a controversy make the leap into public...

In a stroke, the PM’s Chief Scientist Peter Gluckman tore down an incredible and ephemeral practice that had mutated into a form of...

For a career that has become a profession, the political class perform surprisingly badly at the job. Here’s two lessons you can learn...

If you insist on making an unpopular decision then at least have the courage to stick by it. Sky TV broke into its coverage of the All...

When public safety is threatened people seek reassurance in the simple answers, even though they may be the wrong ones.  Organisations...

A new analysis of the removal of Sevens Rugby from Wellington has blamed the organisers, including NZ Rugby, and the police for the...

Companies sponsoring stuff would have whistled with relief that they weren’t BNZ when a prominent rugby player taped over their logo on...

Many self-inflicted publicity wounds are the fault of your marketing department. We’ve seen some notable examples within a past few...

Some days, especially on LinkedIn, the sheer weight of corporate marketing about “doing good” is depressing. Heart-sleeves point-scoring...

Which of the two photos above is the best one to help tell the story about their technology? The one of the three brothers dressed up as...

When a woman complained about being sent photos of her deceased son even though she had asked for the full file, the Ministry of Justice...

A journalist commented on our Communicator of the Year award; “You’d expect them to be good communicators because it’s their job.” That...

The Oscars hired PwC to run a process that didn’t lead to errors in awarding gongs. They would have been better hiring a PR company to...

NZ Rugby was asked what the behaviour of Ali Williams and Dan Carter in France (allegedly cocaine and drink driving), did to the All...

Former Police Association President and Labour Party election candidate Greg O’Connor has been named winner of the Communicator of the...

A strict “media policy” on who can speak to journalists only works if those who do speak are good at it, and free to use their skills....

The death throes of the Wellington Sevens illustrate one of our favourite business maxims: act in the interests of your audience, not...