Jun 3, 20201 minEnglish only at Circus CircusControversy over an Auckland cafe’s sign behind a counter shows that in terms of reputation risks, the new normal is looking like the old...
May 11, 20201 minClumsy use of words destroys clarityThe confusion this week over the meaning of ‘elimination’ shows how critical words are to persuasion. Under pressure and stress, what...
Apr 14, 20202 minHow are we doing at communicating the lockdown: NZ Communicator of the YearNot surprisingly, the speed of the coronavirus lockdown has resulted in communication missteps. Even the Prime Minister has had some...
Jun 4, 20191 minHow Generation Z will change usAn online spat between two beauty vloggers over hair vitamins has shown one possible future of public discourse. It’s ugly. Millions of...