Donald Trump has been elected US President despite months of intense, high-profile condemnation from the political and media...

A challenge of our social era is that it is hard to ignore headlines, but more necessary than ever before. The challenge of good PR...

A common factor in the unfolding public relations misfire of Ardent Leisure, owner of Dreamworld, is misjudged actions. Ardent executives...

The New Zealand Rugby Union did not need to enter the issue of a Wellington rugby player escaping conviction for street violence. The...

24 hours after being vilified for firing a disabled worker who stole a colleague’s drink bottle, the chief executive of Bunnings went on...

Did Brexit win because the word sounded better than Remain? An argument in the referendum wash-up is that ‘Brexit’ was snappy and active,...

A survey by UK-based PR week found journalists think half the PR people they deal with are not good at their jobs. The main complaint of...

The Wellington Rugby Union hit trouble over its response to player Losi Filipo escaping conviction for a vicious fight in Courtenay...

Bürgen’s campaign to attract “Bürgen virgins” to try their bread in bed sparked a little negative feedback on their Facebook page. This...

There is an easy way recognise the people in your networks and to get some effortless publicity for your organisation; nominate a staff...

It has been fascinating to study performance of the “transparent” approach to communication adopted by councils over contamination of the...

We live in in a topsy-turvy, hyper-sensitive era, where photos of staff playing the fool get a public treatment worse than dangerous...

The writer of a “human interest” story on Stuff about safety box cutters got in touch with Foodstuffs to ask whether their staff used...

Most of the time organisations apologise in public, they either don’t need to, or they do it in a dreary, formulaic and saccharine...

Beware of people claiming customers respond well to companies that take stances on social issues. There’s a US study by Weber Shandwick...

In our Mind the Gap function this week over 30 professionals working in agriculture addressed the effects of a growing divide between...

According to research by the Economist Intelligence Unit, CEOs say reputation is their organisation’s most prized asset. But they also...

The tether that once bound urban and rural New Zealand has come loose. Urbanisation has disconnected us. Some people even contemplate a...

It was revealed that the Wellington Rugby Football Union faked a video depicting an uncover “sting” operation by Hurricane players of...

Complaints from vegan activists about “secret” animal ingredients are becoming a regular part of media diet. Earlier this year complaints...