Aug 22, 20161 minReal Response: The Box CutterThe writer of a “human interest” story on Stuff about safety box cutters got in touch with Foodstuffs to ask whether their staff used...
Aug 18, 20161 minReal Response: The BreweryMost of the time organisations apologise in public, they either don’t need to, or they do it in a dreary, formulaic and saccharine...
Aug 5, 20161 minCEO activism: be very carefulBeware of people claiming customers respond well to companies that take stances on social issues. There’s a US study by Weber Shandwick...
Aug 1, 20161 minGrow ruralIn our Mind the Gap function this week over 30 professionals working in agriculture addressed the effects of a growing divide between...
Aug 1, 20162 minComfortable with controversyAccording to research by the Economist Intelligence Unit, CEOs say reputation is their organisation’s most prized asset. But they also...