Nicole McKee, spokesperson for the Council of Licensed Firearm Owners, has been named 2020 Communicator of the Year for the way she...

The virus situation has evolved fast. Now your focus will have to switch to communications about infected staff, stakeholders and...

People want useful instruction during times of panic. They don’t want to decipher what you mean. This was obvious with the lack of...

The persistence of public references to ‘social distancing’ show that you only get one shot at setting the terms of the conversation....

MEDIA RELEASE Panic buying caused by bad communication Organisations have contributed to panic buying and panic selling by saying the...

Some businesses are pointless telling customers and suppliers that they “take coronavirus very seriously”. But do you have an escalation...

Burger King has launched a global advertising campaign depicting mouldy burgers. The intention is to prove the absence of preservatives...

Have we have reached a tipping point in public tolerance for ‘values’ marketing? Several charities, small businesses and individuals...